The Nigeria Customs Service (NCS) has concluded a high-level, two-day management workshop designed to accelerate trade facilitation reforms and enhance the ease of doing business across the country.

Organised in partnership with Reverso Business Services Limited, the training programme, held from 22 to 23 January 2026, reaffirmed the Service’s commitment to digital modernisation, institutional capacity building, and the elimination of bureaucratic bottlenecks along Nigeria’s trade corridors.

The engagement forms part of the broader reform agenda under the leadership of the Comptroller General of Customs, Adewale Adeniyi, focused on aligning NCS operations with global best practices and positioning Customs as a strategic driver of Nigeria’s economic growth.

The final day of the workshop examined emerging trends in global trade, digital transformation, and the evolving role of modern Customs administrations. Senior officers participated in in-depth sessions on adaptive strategies, operational efficiency, and stakeholder collaboration, underscoring the Service’s determination to remain responsive in a rapidly changing trade environment.

Addressing participants, CGC Adeniyi highlighted the dynamic nature of international commerce and stressed that Customs must stay ahead of change to effectively support national development.

“Our environment will continue to be very dynamic. What will not change, however, is Nigeria’s expectation that Customs will contribute meaningfully to economic prosperity, public health and national security. When these elements come together, we are better positioned to facilitate trade”, he said.

He further charged officers to uphold professional excellence, noting that the Service’s transformation drive is a deliberate move to become a reference Customs administration known for accountability, responsiveness, and performance.

“These are standards we voluntarily hold ourselves to. We want to be that reference organisation — responsive to our commitments and obligations and supportive of government efforts to create an environment where the economy can prosper”, Adeniyi added.

Also speaking, the Founder and Chief Executive Officer of Reverso Business Services Limited, Ayokunnu Ojeniyi, praised the NCS for embracing innovation and continuous improvement, stressing the need to institutionalise change through sustained capacity development.

“If you don’t take change by the hand, it will seize you by the throat. The environment is changing, and Customs must continue to manage that change proactively”, he said, urging officers to convert lessons from the workshop into measurable operational improvements across their commands.

The workshop aligns with the Nigeria Customs Service’s ongoing modernisation programme, which features process automation, enhanced stakeholder engagement, and strategic partnerships aimed at improving service delivery, trade efficiency, and Nigeria’s competitiveness in the global marketplace.

pearl

By Pearl Ngwama

Pearl Ngwama is a prominent Nigerian media professional, an advocate of Nigeria Transport Sector development and Managing Director of JustAlive Communications Ltd, publishers of JustNet News. She is the convener of the annual Nigeria Transport Summit.

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