… updates on cargo charges

The Federal Airports Authority of Nigeria (FAAN) on Tuesday denied allegations of bribery laid on one of its workers at the Murtala Muhammed International Airport (MMIA) as depicted in a video circulating online.
The video portrayed a disagreement between a staffer of the Authority and an individual over cargo charges at the MMIA Terminal.
FAAN in a swift reaction to the damaging video brought clarity to its cargo policies and cleared the air on the incident.
It stated that the video was a blackmail as the person involved is a cargo agent in illegal operations and refused to pay the stipulated charges.
“We would like to set the record straight regarding our cargo policies and the incident in question.
“Contrary to initial reports, the individual involved was not a passenger but a cargo agent conducting illegal operations at the airport.
“She refused to pay the stipulated charges for the cargo and behaved in an unacceptable manner, damaging equipment and straining our resources.
“We would also like to clarify that there was no form of molestation by FAAN staff, neither was there any request for a bribe from our staff during the incident.
“This was simply an act of blackmail. Our staff was simply ensuring that the correct levy was paid,” FAAN said in a statement signed by its Director, Public Affairs and Consumer Protection,” Mrs. Obiageli Orah.
It therefore urged all cargo agents and members of the public to note that cargo operations should be restricted to designated cargo areas, utilising proper vehicles, personnel, and the levies paid.
“Our cargo policies are designed to ensure adherence to international best practices, prevent damage to airport facilities, and prioritise customer service and safety,” the statement emphasised.
It spelt out that specifically, it imposes a fine of N5,000.00 (Five Thousand Naira) on non-compliant cargoes for reasons of failure to utilise designated cargo terminals, and damage to carousels resulting from improper cargo handling.
The Agency reiterated its committment to providing clear guidance on its policies and procedures.
“We advise the public to adhere to the rules guiding airport operations to avoid similar incidents in the future.
“By working together, we can ensure a safe and efficient airport experience for all,” the State added.