… gifts passengers free tickets
… laments short supply, high cost of Jet A1
In celebration of its second year anniversary, United Nigeria Airlines (UNA) has announced the gift of return air tickets to 10 outstanding customers of the airline.
This is just as it promised to do its possible best to achieve an improved service despite the challenges confronting airlines in the aviation industry.
The ten outstanding customers according to the airline were selected based on their travel frequency with the airline.
They will receive free return tickets as well as 10 outstanding sales agents who distinguished themselves in the course of the year.
The sales agents include: wakanow.com, Orih Travel and Tours, Chellas Travels Services, Mfest Travels Agency, Quickair Networks, Super International Travels, Shephard Trust Limited, Dhaar Travel And Logistics Services, Satguru Investment Nigeria Limited, and Travel Essentials Limited.
Head, Corporate Communications of the airline, Achilleus-Chud Uchegbu, said all the winners will be presented with a return ticket in appreciation of their support to United Nigeria Airlines.
Also commenting on the development, the Director of Administration, Mr. Linus Awute, said: “Our decision to reward our customers is deliberate. Without them, we would have had nobody to serve.
“So, we appreciate their support and patronage, and that is why we have offered each one of them a free return ticket.
“We also look forward to a more enduring and mutually beneficial relationship with our customers and sales agents.”
United Nigeria Airlines began regular scheduled operations on February 12, 2021 after obtaining its Air Operator’s Certificate (AOC).
It has won two awards as Most Enterprising Airline of the Year by The New Telegraph newspapers and Airline of the Year Daily Independent newspapers.
Commenting on its two years of operations, Chief Operations Officer (COO), Mazi Osita Okonkwo, said: “We thank God for seeing us through our second year of operations.
“It has been an interesting time of value addition to the aviation sector in Nigeria. We started operations flying from Lagos into Enugu, Abuja, and Asaba.
“We have expanded into Osubi in Warri, Owerri, Port Harcourt, and Anambra and are now set to begin flying into Jos and Benin.
“The second year has been more challenging than our first year. During this period, we faced the challenges created by short supply and high prices of aviation fuel, which impacted negatively on regular operations leading to flight rescheduling, delays, and even cancellations.
“It has not been easy managing those challenges, especially when you are determined to ensure customer satisfaction.
“We have also confronted the issue of non-availability and high rate of forex. These are unforeseen developments that tasked the industry.
“No operator planned it, and both factors critically challenged company’s operational plans.
“However, we have remained focus on our strategic plan. We would continue to ensure that we offer the best of services to our customers at all times. Going into our third year, we shall do our best to draw on lessons learnt to continuously improve our services.
“We also thank our customers for their support to United Nigeria Airlines while looking forward to serving them, and more people, better as the years unfold.”